Questions families ask us.
If you don’t see your question here, we’re always happy to talk.
About MamaPapa
What is MamaPapa?
A Senior Happiness & Wellbeing company — we help seniors live a connected, active and fulfilling life through companionship, tours, everyday health-care support, and senior living, while giving families peace of mind.
Who is MamaPapa for?
Two people, really: your parents, whose life we help make fuller — and you, the son or daughter who wants to know someone trustworthy is there when you can’t be.
How is MamaPapa different from an elder-care or travel company?
Those are pieces of what we do. MamaPapa connects companionship, journeys, health support and living under one idea — a trusted extension of your family’s presence.
Companions & safety
How do you choose your companions?
[ TBC — your real selection, verification and training process. One of the most important answers on the site. ]
How do I know my parents are in safe hands?
[ TBC — verification, safety processes, how families are kept informed, and what happens in an urgent situation. ]
Will it be the same companion each time?
[ TBC — your matching / consistency approach. ]
Booking, cities & pricing
How do I get started?
Talk to a Companion Advisor by phone or WhatsApp, or book a free consultation online — we’ll take it from there.
Can I book a one-off, or only ongoing support?
Both — on demand for a single need, or a regular package. [ Confirm structure. ]
Which cities do you serve?
[ TBC — current cities; more added over time. ]
How much does it cost?
[ TBC — pricing approach for companionship, tours, health-care and living. ]
Booking, cities & pricing
Does MamaPapa provide medical or nursing care?
We focus on everyday health support and coordination — appointment companionship, coordinating with providers and reminders — in a warm, non-clinical way. [ Confirm exact scope and any clinical partners. ]
Are your tours suitable for seniors?
Yes — planned at a senior-friendly pace, with companions travelling alongside the group.
Is senior living available now?
[ TBC — senior living is in development; engagement activities (yoga, outings) are available now. ]
For families abroad
I live abroad — can you look after my parents in India?
Yes. You’ll have a single point of contact and regular updates that work across time zones.
How will I stay updated?
Through your preferred channel, including WhatsApp, after each visit or journey. [ Confirm cadence and assistant. ]
Still have a question? Talk to us
Tell us about your parents and we'll help you work out the right support — companionship, a journey, everyday help, or simply someone to be there.